So about that job.
I just finished my 2nd week. 1st week was strictly training. A huge manual, small group training sessions and a bunch of meetings. One day I was in meetings from 9-4. Then I was slowly introduced to the phones on Monday and Tuesday. Then I was abanoned in a cube while the trainer started to train a new girl.
I was told to contact a unit leader with questions. Great plan except they are always busy. So I started bugging the coworker assigned to be my “big sister” (my term , not theirs). She is so nice and reminds me not to apologize for asking questions. She doesn’t really understand my cheers of “Yay, I’m dumb!” when I mess something up.
I’ve had two domestic violence calls already. The first one was a pain because one supervisor tells me it’s a high risk case and flag it as risk and then the person that handles high risk cases says its not one. I also had a guy call me crying and I really feel bad when guys cry. Not if it’s some whiny nancy boy but this guy described himself as a pretty tough manual labor type. I just imagined some big lumbering guy crying on his muddy workboots, feeling isolated and depressed.
There were a few other interesting calls but most of the time I’m trying desperately to figure out if I’m doing the right thing, hitting the right button, making the right referral. I’m trying to keep myself from developing an opinion about my job too soon. I don’t want to confuse hating the adjustment process with hating my actual job.